We started Amenitiz to make technology accessible to independent hoteliers all over the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia.

At Amenitiz, you’ll be working with us toward our shared vision to bring knowledge and innovation to the hospitality industry. We are committed to empowering independent hoteliers and helping them focus on what matters the most to them: crafting fantastic experiences for their guests.

Backed by some of Europe's leading investors, Amenitiz is one of the fastest-growing companies in Europe. We welcome amazing talent to join us on our mission of transforming the industry and growing while having fun!

Sounds fantastic, but why Amenitiz?

We are building a great product:

Managing and streamlining processes in the hospitality industry can be challenging for independent hoteliers, especially when it comes to handling reservations (overbookings) and reducing online travel agencies (OTAs) fees.

We’ve created an all-in-one platform that provides property owners with everything they need to attract guests, handle bookings, grow revenue, and craft exceptional guest experiences in the most simple and easy way you can imagine.

Our great team is waiting for you:

We started 2023 with +250 team members and we are still growing. We foster a culture of positive vibes, empowering each team member to discover their true potential. Within Amenitiz you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

Ready to face new challenges?

Growing fast means more opportunities for everyone. Amenitiz has ambitious expansion plans while striving for operational excellence: this could be opening to new markets, launching new features, building unique business functions, and so much more.

Our software is trusted by over 8,000 hoteliers in more than 37 countries — and this is growing fast! That's millions of bookings a year and countless people working behind the scenes to improve the life of hoteliers and guest experiences. Bring your best and enjoy the ride!

Your mission:

As a Customer Web Design Specialist at Amenitiz, you guide our clients through the onboarding phase, which includes:

• Tailoring websites to their specific preferences.
• Offering advice on enhancing online visibility and maximizing direct bookings.
• Ensuring their utmost satisfaction and seamless product adoption.

As a Customer WebDesign Specialist at Amenitiz, you will:

• Engage directly with our new customers, comprehensively understanding their requirements and translating them into the website building process (i.e. use of an internal tool), making sure to uphold commitments to time and quality.
• Deliver an exceptional customer experience throughout, accelerating their path to early success with their websites.
• Collaborate seamlessly with our Account Executives and Customer Onboarding teams, leveraging their expertise as needed.
• Establish effective connections with domain providers and webmasters to gather essential domain-related information.

About you:

• You are a native Italian speaker with proficiency in English (proficiency in other languages is a plus).
• Your strengths lie in excellent communication skills and a high level of empathy, allowing you to consistently see things from the customer's perspective.
• While your passion lies in graphic design, web design, or the tech environment, your unwavering commitment is always centered on the customer's needs. Bonus points if you have prior experience in customer-facing roles.
• Your inherent qualities include exceptional organizational skills and the ability to work independently in planning and executing your tasks.
• You are driven to excel and thrive in a fast-paced environment.
• Challenges and unexpected changes ignite your determination to find optimal solutions.
• Your dedication to achieving your best results is matched by your enthusiasm for teamwork and your readiness to contribute to team goals.

 
Some of our favorite perks include…

- Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally.


- We provide Stock Options that ensure you have ownership in our success.

- Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, Gym, and everyday sunshine and views at the rooftop.

- We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops.


- Forget about waiting till the end of the month to get paid. Access your salary any day you want!


- Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training.

- Energetic, fast-growing, and international environment (26+ nationalities).

- One of the hottest start-ups in Barcelona, according to the WIRED


- Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth.


- Positive impact on the world: https://noos.global/en.