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Senior IT Operations Specialist



IT, Operations
Posted on Monday, June 10, 2024
People · Barcelona Office

Senior IT Operations Specialist

At Amenitiz, we’re on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.

Empowering over 12,000 hoteliers worldwide, we’re not just another SaaS scaleup - we’re revolutionising one of the world’s oldest industries. With over $50M raised from top-tier VCs backing disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we’ve been named a TravelTech Titan and one of Wired's hottest start-ups.

Starting 2024 with a diverse team of 380+ across our Barcelona and Medellin offices, Amenitiz fosters a culture of positivity and personal development. Within our ranks, you’ll find enthusiastic individuals who thrive on ownership and collaboration.

Every day, we lead by example, putting client satisfaction first and fostering a culture of strong execution. We’re dedicated to making a positive impact wherever we go.

Are you ready to take on a new challenge?

About the role

As a Senior IT Operations Specialist you will ensure seamless IT operations, providing technical support to enhance employee productivity. You will manage IT issues, maintain office equipment, and implement technology strategies. Additionally, you will build scalable processes, systems, and vendor networks to support growth and international presence.

Your missions:

  • Technical Support: Solve immediate IT needs/issues, including macOS troubleshooting, app access, and connectivity issues.

  • Equipment Management: Ensure all office equipment (e.g., TVs, laptops, Wi-Fi, mainframe, servers, routers, etc) are functioning correctly and maintained regularly.

  • Communication Setup: Set up and manage connections between office TVs and create a portal for inter-office communication.

  • Access Management: Manage access to apps and documents, resolving any access-related issues.

  • Onboarding/Offboarding: Develop a tech stack strategy for onboarding and offboarding employees, ensuring seamless integration of systems.

  • Physical Framework Maintenance: Maintain the efficiency and quality of the physical office setup, ensuring all equipment is connected and operational.

About you

  • Bachelor’s degree or equivalent experience in IT, Computer Science, or related fields.

  • Proven track record in managing IT infrastructure and support.

  • Strong technical skills and experience with troubleshooting IT issues.

  • Excellent problem-solving abilities and attention to detail.

  • Strong communication skills in English and Spanish.

  • Ability to work independently and manage multiple tasks effectively.

  • Customer-driven mindset with a passion for understanding and meeting internal

What You’ll Find at Amenitiz

  • The opportunity to work in a high growth environment full of learning and impact opportunities.
  • Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally.
  • We provide Stock Options that ensure you have ownership in our success.
  • Free Spanish and English language classes.
  • Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, Gym, and everyday sunshine and views at the rooftop.
  • We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops.
  • Forget about waiting till the end of the month to get paid. Access your salary any day you want!
  • Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training.
  • Energetic, fast-growing, and international environment (35+ nationalities).
  • One of the hottest start-ups in Barcelona, according to the WIRED
  • Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth.
  • Positive impact on the world: https://noos.global/en.
People Operations
Barcelona Office
Employment type
Contact Carolina Marques Talent Acquisition Partner – People

Barcelona Office

Workplace & Culture

Amenitiz fosters a culture of positive vibes, empowering each team member to discover their true potential. Within our team, you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

About Amenitiz

We created Amenitiz because we believe technology is the key to making success and profitability accessible to every hotelier in the world - whether in the heart of Paris or the Uyuni Salt Flats in Bolivia.

Our mission is to build an all-in-one platform to help owners grow and manage their vacation properties by making attracting guests, managing bookings, and crafting exceptional experiences simple and easy. We invite you to be part of our growing community and help us redefine the future of online hospitality together.

Founded in 2017
Co-workers 350+ wonderful people
People · Barcelona Office

Senior IT Operations Specialist

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