General information
Job Title
Sales Operations Analyst
City
London
Country
United Kingdom of Great Britain and Northern Ireland
Division
Commercial
Department
Sales EMEA
Sales Operations Analyst
Thought Machine
IT, Sales & Business Development, Operations
London, UK
Posted on Apr 14, 2025
Description
Thought Machine’s mission is bold - to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world’s most innovative fintechs, and the Financial Times recognised us as one of Europe’s fastest-growing companies in 2023.
We are looking for a Sales Operations Analyst to turn data into insights that drive smarter decision-making across our sales organisation. In this role, you will analyze sales performance, identify opportunities for process optimization, and deliver strategic recommendations that enhance efficiency and revenue growth. You’ll work closely with senior sales leaders and collaborate with teams across Strategy, Finance, and Sales Operations to ensure data-driven improvements.
This is a high-impact, high-visibility role that requires both analytical expertise and strong business acumen. The ideal candidate has experience working with sales data in a fast-paced consulting or high-growth tech environment and is comfortable presenting insights to senior stakeholders.
Duties
Analyse sales data and generate reports that provide actionable insights on sales performance, pipeline health, and revenue forecasts.
Transform raw data into strategic insights that inform sales leadership and drive executive decision-making and sales strategy.
Build and maintain executive dashboards that clearly communicate key metrics, trends, and performance indicators.
Ensure data accuracy and integrity within Salesforce and other reporting systems.
Collaborate with the Sales Ops team and sales leadership to streamline workflows, improve lead-to-close processes, and remove bottlenecks.
Partner with Sales, Strategy, and Finance teams to develop accurate sales forecasts and pipeline management strategies.
Document processes and best practices, ensuring adoption across the sales team.
Requirements
Essential
- Experience in sales analytics, revenue operations, or business intelligence, ideally in a consulting firm or high-growth tech company.
- Strong business acumen and quantitative skills with the ability to translate complex data into actionable business recommendations.
- Proficiency in Microsoft Excel / Google Sheets, business intelligence tools (Looker, Tableau, Power BI) and CRM reporting (Salesforce preferred).
- Excellent communication skills with the ability to present data insights to executive audiences.
- Strong interpersonal and organisational skills
- Attention to detail and ability to prioritise tasks effectively
Desirable
- Experience in a sales operations within a technology business or background in consulting with exposure to sales transformation projects
- Knowledge of Python, SQL, or other data manipulation languages to enhance data analysis capabilities
- Understanding of complex B2B enterprise sales cycles and sales methodologies
Benefits
- Highly competitive salary
- Pension plan (match up to 5%)
- Life insurance - three times annual salary
- Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
- Shared parental leave (matched to our maternity leave for the same point in time)
- 25 days holiday and bank holidays
- Flexible working hours
- Cycle-to-work scheme
- Electric car scheme
- Season ticket loan
- Access to outstanding learning materials and courses
- Sports and hobby clubs, subsidised by Thought Machine
- All the latest tech you need
- Start the day properly with fresh fruit and cereals
- Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
- A talented and experienced team as your colleagues
- An environment where we encourage learning and progress
- Two charity days a year
- Weekly food pop-up
We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.