Customer Support Intern

Support the Customer Success Manager in the follow-up of his customers

Follow the customers in real time, answer their problems

Act as the customer's spokesperson by identifying and communicating to the Product team the platform's weak points or development opportunities.

Develop new internal processes to increase efficiency and responsiveness to our customers

Perform various analyses (conversion rate, number of shopping carts generated per Just) and provide recommendations

You are currently in a business school

You are looking for a 2nd part of gap year or an end-of-studies internship

You have good interpersonal skills and excellent oral and written communication skills (french and english)

You have an analytical mind, like to solve problems

You are organized, versatile and responsive

You are attracted by start-ups and the e-commerce environment

Swile

Transport: 50% off of transport (Navigo)

All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor

Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

Step 1: Meet & Greet with the HR Manager

Step 2: Meet & Greet with Benjamin, co-founder

Step 3: Meet & Greet with Jérémy, co-founder