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Facilities Manager

Thought Machine

Thought Machine

London, UK
Posted on Monday, February 5, 2024
Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology, which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world’s most innovative fintechs, and the Financial Times recognised us as one of Europe’s fastest-growing companies in 2023.
We are looking for an experienced Facilities Manager to join our global Facilities team, reporting into our Director of People Operations. In this role, you will drive the day-to-day operations of the Thought Machine London headquarters (HQ). Your primary focus will be managing the building, landlord/managing agent relationship, building financials and establishing a world-class office experience. You will manage the London Facilities team and work with the regional leads in Singapore and New York to embed best-in-class practices across all our offices. As an organised individual with an ‘all-hands-on-deck’ approach, you will be at the heart of nurturing our culture.
  • Lead and manage the London Facilities team, including baristas, facilities assistants and third-party providers, e.g. cleaners and subcontractors.
  • Manage the landlord and building management relationship and all associated projects.
  • Manage building financials and own all budgets, working closely with the building management company and finance team. Drive cost savings at every opportunity. Be able to articulately report financial position at relevant forums.
  • Collaborate with Security, Finance, Risk & Compliance, People, IT and Operations to uphold business continuity plans, security, fire health and safety standards. Proactively manage and ensure compliance with all applicable regulatory standards at all times.
  • Manage internal facilities, brand and communication, acting as a role model for Thought Machine, create an incredible environment for everyone.
  • Own all facilities processes and empower the team to implement changes throughout the facilities lifecycle - establishing standards, processing and metrics whilst continuously working to enhance the employee, client, visitor experiences.
  • Manage any necessary building improvements, for example significant power upgrades or M&E replacement programmes. Or if required, a building move.
  • Proactively manage building capacity and work with execs and team leads to ensure an optimum work environment.
  • Adhere to financial and procurement processes.
  • Lead/support cross-functional events and initiatives.
  • Enhance processes and tools for business requests.