General information
Job Title
Personal Assistant
City
London
Country
United Kingdom of Great Britain and Northern Ireland
Division
Finance
Personal Assistant
Thought Machine
Administration
London, UK
Posted on Nov 29, 2025
Description
Thought Machine’s mission is bold - to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world’s most innovative fintechs, and the Financial Times recognised us as one of Europe’s fastest-growing companies in 2023.
Thought Machine is looking for a Personal Assistant (PA) who will support executives in London. The successful candidate will be an ambitious, strong communicator and a driven individual who can demonstrate commitment and a get-it-done attitude.
Duties
- Be a point of contact among executives, clients, and other external partners
- Organise and schedule meetings
- Book business travel arrangements, including flights, transportation, and accommodation
- Manage the calendars and schedules of senior management
- Liaise with clients and business guests
- Liaise with other staff members on behalf of senior management
- Perform administrative tasks for the executive team
- Assist with the planning and organisation of department offsites and training events
Requirements
Essential
- 3+ years experience working as an Personal Assistant to multiple stakeholders
- Exceptional organisational skills, time management, and the ability to effectively engage and liaise with senior stakeholders
- Able to work in an environment which is fast paced and subject to frequent change; attention to detail is essential together with the capability to learn quickly
- Excellent skills in document, slide and spreadsheet management including the Google productivity suite
- To be forward-thinking, proactive and the ability to adapt to all situations
- To maintain confidentiality and handle sensitive issues in a discreet manner
- Confident decision maker and able to show good initiative
- Resilient with a flexible attitude
- Strong work ethic and ability to collaborate with other colleagues
Benefits
- Highly competitive salary
- Pension plan (match up to 5%)
- Life insurance - three times annual salary
- Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
- Shared parental leave (matched to our maternity leave for the same point in time)
- 25 days holiday and bank holidays
- Flexible working hours
- Cycle-to-work scheme
- Electric car scheme
- Season ticket loan
- Access to outstanding learning materials and courses
- Sports and hobby clubs, subsidised by Thought Machine
- All the latest tech you need
- Start the day properly with fresh fruit and cereals
- Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
- A talented and experienced team as your colleagues
- An environment where we encourage learning and progress
- Two charity days a year
- Weekly food pop-up
We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.