Community Support:

• Provide exceptional technical support to the Axie and Ronin community on Discord.
• Collaborate with community members to identify and troubleshoot problems effectively.

Communication:

• Communicate complex technical information in a clear and understandable manner.
• Foster a positive and collaborative atmosphere within the community.
• Regularly update community members on technical developments and issue resolutions.

Coding Skills:

• Read and understand code to diagnose and resolve technical issues.
• Actively learn and improve coding skills to better assist the community.
• Build small community tools to enhance user experience and support community growth.

Problem Solving:

• Think creatively and out of the box to provide innovative solutions to individual problems.
• Proactively identify trends and patterns in technical issues, working towards preventing recurring problems.

Learning and Adaptability:

• Demonstrate a strong willingness to learn and stay updated on the latest industry trends.
• Adapt quickly to new technologies and tools that can improve community support.

Qualifications:

• Fluent in written and spoken English.
• Proficient in reading and understanding code.
• Strong communication skills, both written and verbal.
• Open mindset and ability to work collaboratively in a team.
• Willingness to learn to code and adapt to evolving technologies.
• Ability to think creatively and find innovative solutions to technical challenges.

Experience:

• Previous experience in technical support or a related field is a plus.
• Familiarity with blockchain and gaming technologies is advantageous.